Privacy Policy

1. Introduction

At Ottopen, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our literary social networking platform.

This policy applies to all users of Ottopen, including writers, readers, and literary professionals who create accounts and interact with our platform.

2. Information We Collect

Information You Provide

• Account Information: Name, username, email address, password
• Profile Information: Bio, location, website, writing specialty, profile photo
• Content: Posts, comments, messages, literary works, and other content you share
• Communication: Messages sent through our platform and support requests

Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, time spent
• Device Information: Device type, operating system, browser type and version
• Log Data: IP address, access times, pages viewed, referring websites
• Cookies and Tracking: See our Cookie Policy for detailed information

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Enable you to connect with other writers and literary professionals
• Personalize your experience and content recommendations
• Send you notifications about activity on your account
• Improve our platform and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Public Information

Your profile information, posts, and other content you choose to make public will be visible to other users and may be indexed by search engines.

Service Providers

We work with trusted third-party service providers who help us operate our platform, such as:

• Cloud hosting and storage providers
• Email service providers
• Analytics and performance monitoring services
• Customer support tools

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Employee training on data protection practices
• Incident response procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Objection: Object to certain processing of your data
• Restriction: Limit how we process your data

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods depend on the type of information:

• Account Data: Until you delete your account
• Content: Until you delete the specific content
• Log Data: Typically 90 days
• Support Data: 3 years after case closure

8. International Data Transfers

Ottopen operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Ottopen is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.